Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE THEIR PLANS
Total: 5.6
Reliability 6.3
Speed 6.0
Support 5.2
Features 5.9
Value 4.4
Average from 364 reviews
Showing 86-90 of 364 items.
2020-05-28 01:03:59
Lorraine Adams 5.8
I was initially quite happy with my Spark wireless connection. However, during the pandemic lockdown, having to use Zoom for meetings, my internet would drop three or four times in the space of two hours. This was intensely frustrating, hence my deciding to switch to a fibre connection, and, interestingly I found a provider with a cheaper plan than those Spark was offering.
Pros
Absolutely no issues when moving house, the internet switch had always been seamless. Any time I contacted customer support during my time with them, my issues were resolved swiftly and courteously
Cons
Dropping connection during Zoom meetings. Pricing more expensive than others.
2020-05-20 11:54:53
Tom Scott 7.6
Great provider. Prices cannot compare with a bundled deal though
Pros
Responsive. Trusted brand. Good options for adding on. Will be keeping mobile phone plan and Spark mail
Cons
Price banding with the unplan was a bit of a pain. Can't compete with a unlimited bundled plan.
2020-05-11 17:53:56
Tonight McKee 6.2
There is nothing wrong with Spark broadband. The set up was easy and moving house was also easy. It's just cheaper at the moment to take a bundle with our power provider
Pros
No fees for extra use. We only ever paid one fee each month
Cons
Obviously cannot beat the price of a package with our power server
2020-04-05 16:17:46
Leighton 6.8
Spark is uncompetitive and wasn't willing to match its competitor so I moved
Pros
Reliable, modern, top of its game
Cons
Too expensive
2020-04-03 14:05:02
erich lunzer 3.2
3 hours in a live chat with no resolution to a simple request. The request was: I am unable to access my spark account due to a recent job change and therefore email and mobile phone number have change. Please update and give me permission to access my account again.
Pros
non
Cons
very unhappy since day 1, Never again Spark what a pain with no service;
Showing 86-90 of 364 items.
Streaming rugby world cup for free
18/06/2019
Spark makes the Rugby World Cup free for customers – is this a good deal for broadband?
Spark has announced that the Rugby World Cup 2019 Tournament Pass will be free for new or renewing customers on an eligible mobile or broadband plan. Broadband customers will need to commit to a 12 month unlimited broadband plan with Spark, so before you hit the ‘sign up’ button….
Spark New Zealand receive warning from Commerce Commission
23/05/2019
Commerce Commission warn Spark over price rise messaging – were you affected?
The Commerce Commission has warned Spark for likely breaching the law when it notified customers of a broadband price rise last year. We you one of the customers effected?
How to watch the Rugby World Cup 2019
9/05/2019
How to watch the Rugby World Cup 2019
Spark Sport have launched earlybird passes to stream the Spark Sport Rugby World Cup 2019. Make sure you have the fastest broadband plan and sign up in May and get the super early bird price of just….
Share No Evil
27/03/2019
Share No Evil browser extension launches to tackle online terror in NZ
NZ Compare is proud to support Share No Evil.  Share No Evil is a movement to make sharing terrorist content culturally unacceptable in Aotearoa.  With the tap of a button, people can take a small step to help starve terrorism of the oxygen it needs to survive.
Rural homes with broadband too slow to stream Rugby World Cup
15/03/2019
Around 40,000 rural homes won’t have fast enough broadband to stream Rugby World Cup
A recent government committee recently revealed that 40,000 homes in rural areas won’t have broadband fast enough to stream the Rugby World Cup. Could you be missing out?
Spark Sport Rugby World Cup
11/03/2019
Get ready to stream the Rugby World Cup 2019
Get ready for the 2019 Rugby World Cup and set yourself up with a great streaming service. Check out this great new service & free trial month for New Zealanders. 
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2 Great Offers
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Get internetting with SmartWiFi on a Wireless Unlimited Broadband plan from $65 p/m for 12 months.
Unlimited data & SmartWiFi modem included.
Get internetting with SmartWiFi on a Wireless Unlimited Broadband plan from $65 p/m for 12 months.
Unlimited data & SmartWiFi modem included.
Join Contact on any energy plan and get a $300 credit when you add broadband. 
*T&Cs apply. Promo code ‘CONTACT300’.
Join Contact on any energy plan and get a $300 credit when you add broadband.
*T&Cs apply. Promo code ‘CONTACT300’.