Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Terms of Use and Privacy Policy apply

Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE THEIR PLANS
Total: 5.6
Reliability 6.3
Speed 6.0
Support 5.2
Features 5.9
Value 4.4
Average from 364 reviews
Showing 76-80 of 364 items.
2020-06-30 19:58:50
Chris Bosworth 4.2
We can only get a copper vdsl connection in my rural area and spark have been expensive with poor support during the time I have been with them. It was more of a case of spark/telecom being our our phone and dial up provider in the bad old days and they just kept adding costs and not much else! When they put the prices up this year and then dropped the lightbox offer I had finally had enough!
Pros
Reasonably reliable but only after I resolved a connection/junction issue at the telephone pole at my own cost!
Cons
Total rip off for very little benefit in return.
2020-06-28 16:07:03
Alisa Croft 2.6
Even for adsl it was so slow, especially at peak times.
2020-06-17 18:31:39
Kieran 3.6
NO internet for a month, Can't be bothered to do their job
Pros
Some staff are helpful
Cons
Despite some being use full the later of them ruins it and completly stuffed me over
2020-06-16 20:14:22
Chris Downs 5.4
Was ok, we only stayed for the free Lightbox. Now that they've taken that away and offered nothing to compensate we were motivated to move. Looked around and found a better deal with NOW
Pros
reliable, Lightbox free
Cons
took Lightbox away :-( extra cost for unlimited is unreasonable.
2020-06-14 18:54:15
Andrew Albiston 5.2
Simply just not sharp enough on their pricing. In the past they would at least price match, but not now. They tried to say that they value added their product with Netflix/Lightbox etc to justify the extra cost. Now that they've sold off Lightbox, paying for the same content through Neon really does just reduce the value of their product that much more!!
Pros
It was Ok for speed and reliability.
Cons
Just not willing to be price competitive, especially with existing customers.
Showing 76-80 of 364 items.
Streaming rugby world cup for free
18/06/2019
Spark makes the Rugby World Cup free for customers – is this a good deal for broadband?
Spark has announced that the Rugby World Cup 2019 Tournament Pass will be free for new or renewing customers on an eligible mobile or broadband plan. Broadband customers will need to commit to a 12 month unlimited broadband plan with Spark, so before you hit the ‘sign up’ button….
Spark New Zealand receive warning from Commerce Commission
23/05/2019
Commerce Commission warn Spark over price rise messaging – were you affected?
The Commerce Commission has warned Spark for likely breaching the law when it notified customers of a broadband price rise last year. We you one of the customers effected?
How to watch the Rugby World Cup 2019
9/05/2019
How to watch the Rugby World Cup 2019
Spark Sport have launched earlybird passes to stream the Spark Sport Rugby World Cup 2019. Make sure you have the fastest broadband plan and sign up in May and get the super early bird price of just….
Share No Evil
27/03/2019
Share No Evil browser extension launches to tackle online terror in NZ
NZ Compare is proud to support Share No Evil.  Share No Evil is a movement to make sharing terrorist content culturally unacceptable in Aotearoa.  With the tap of a button, people can take a small step to help starve terrorism of the oxygen it needs to survive.
Rural homes with broadband too slow to stream Rugby World Cup
15/03/2019
Around 40,000 rural homes won’t have fast enough broadband to stream Rugby World Cup
A recent government committee recently revealed that 40,000 homes in rural areas won’t have broadband fast enough to stream the Rugby World Cup. Could you be missing out?
Spark Sport Rugby World Cup
11/03/2019
Get ready to stream the Rugby World Cup 2019
Get ready for the 2019 Rugby World Cup and set yourself up with a great streaming service. Check out this great new service & free trial month for New Zealanders. 
Login
×
Log in with
Sign up for free NZ Compare account
×
Log in with