Leave a review about Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

Total: 5.4
Reliability 6.0
Speed 5.8
Support 5.0
Features 5.7
Value 4.4
Average from 234 reviews
Showing 1-5 of 242 items.
2019-07-17 11:47:22
Deborah 5.8
Basically happy with service but having to be on rural broadband (yet only 400m outside of town boundry) it became very expensive compared to other providers.
Pros
Service mostly reliable
Cons
Can take a long time to book a call back. Also some buffering.
2019-07-14 20:39:11
Ralph Christophers 6.6
Came to end of our contract and without any messages bumped up the cost.They even have 30/20 internet speed as "standard"and charge to be at the market norm of 100/30.Also failed to offer us their newer plans.
Pros
Can go into a shop and talk to a person.Always had helpful/good service
Cons
As above
2019-07-12 16:32:42
Gayle Petch 3.6
Spark has been awful, can take up to a day for call back when the connection is dropping out, they always have to get a technician out I the end, and it's far too pricey
2019-07-10 12:31:13
Eric Woods 3.8
Spark is manipulative and anti-consumer. Shocking service - 2 hour wait on phone, or 1 day wait on callback, then can't understand their accent. The promotion I found on their website was wrong/out of date and the would not honour it.
The new unplan is still over priced and locks you into 12 months for NOTHING! Unplan charges the same for 60gb that others charge for unlimited data!!
Save yourself the disappointment - go elsewhere and stop feeding this dysfunctional corporate beast.
Pros
None
Cons
Called - got a 2 hr wait. Gave up, and was only then offered a callback for a day later. Call was no use. New unplan locks you into 12 months for NOTHING! The promotion I found on their website was wrong/out of date and the would not honour it. Unplan charges the same for 60gb that others charge for unlimited data!! ...read more
2019-07-08 11:13:37
Nathan Paul Griffith 7.6
The service has always worked well. Some days there is slow internet or the internet will time out, but the service has been reliable and valuable.
Pros
It has good speed, reliablilty and the comapny is well known
Cons
The price is standard and does not stand out as being a great deal.
Showing 1-5 of 242 items.
Streaming rugby world cup for free
Jun 18, 2019
Spark makes the Rugby World Cup free for customers – is this a good deal for broadband?
Spark has announced that the Rugby World Cup 2019 Tournament Pass will be free for new or renewing customers on an eligible mobile or broadband plan. Broadband customers will need to commit to a 12 month unlimited broadband plan with Spark, so before you hit the ‘sign up’ button….
Spark New Zealand receive warning from Commerce Commission
May 23, 2019
Commerce Commission warn Spark over price rise messaging – were you affected?
The Commerce Commission has warned Spark for likely breaching the law when it notified customers of a broadband price rise last year. We you one of the customers effected?
How to watch the Rugby World Cup 2019
May 9, 2019
How to watch the Rugby World Cup 2019
Spark Sport have launched earlybird passes to stream the Spark Sport Rugby World Cup 2019. Make sure you have the fastest broadband plan and sign up in May and get the super early bird price of just….
Share No Evil
Mar 27, 2019
Share No Evil browser extension launches to tackle online terror in NZ
NZ Compare is proud to support Share No Evil.  Share No Evil is a movement to make sharing terrorist content culturally unacceptable in Aotearoa.  With the tap of a button, people can take a small step to help starve terrorism of the oxygen it needs to survive.
Rural homes with broadband too slow to stream Rugby World Cup
Mar 15, 2019
Around 40,000 rural homes won’t have fast enough broadband to stream Rugby World Cup
A recent government committee recently revealed that 40,000 homes in rural areas won’t have broadband fast enough to stream the Rugby World Cup. Could you be missing out?
Spark Sport Rugby World Cup
Mar 11, 2019
Get ready to stream the Rugby World Cup 2019
Get ready for the 2019 Rugby World Cup and set yourself up with a great streaming service. Check out this great new service & free trial month for New Zealanders. 
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