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Spark Broadband

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Spark Broadband
5.1

total

  • Reliability 5.7

  • Speed 5.6

  • Support 4.8

  • Features 5.3

  • Value 4.1

Average from 104 reviews

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

Spark Broadband
5.1

total

  • Reliability 5.7

  • Speed 5.6

  • Support 4.8

  • Features 5.3

  • Value 4.1

Average from 104 reviews

Geoff17th November 2017

6.0
Reliability
8
Speed
7
Support
5
Features
7
Value
3

Prices kept going up. Apparently there was a special offer which was available to me but they didn't advise me of that until I indicated that I wanted to terminate the contract.

Pros:

Good reliability and reasonable speed most of the time

Cons:

Cost. Also difficult to get hold of for advice - The chat link kept on dropping out while I was looking for help on my existing connection - very frustrating and the phone line had a long wait on it - I used a different chat link where they thought I was going to purchase something new and it connected immediately!! ...read more

salend kumar15th November 2017

7.0
Reliability
7
Speed
7
Support
7
Features
7
Value
7

my current provider is spark- ( I have been with spark for the last 8 years. The problem i was facing was the billing issues and happened quite few times as i had to call them to change my billing amounts as per agreement. The other issue iam facing now is the broadband modem which iam having problem with and nothing been done to replace till now.

Gabrielle11th November 2017

6.8
Reliability
9
Speed
7
Support
8
Features
7
Value
3

We've never really had any trouble with it, but it seems to be really expensive compared to others. So we're are looking at changing

Andre Gaston 11th November 2017

7.6
Reliability
7
Speed
10
Support
8
Features
8
Value
5

All good. Fast and reliable

Pros:

Fast

Cons:

Cost high

Onno Janssen 4th November 2017

8.8
Reliability
10
Speed
10
Support
10
Features
10
Value
4

Legacy telecom (spark) service

Pros:

Fast, reliable with added features like static ip

Cons:

Way over market rate

craig3rd November 2017

5.8
Reliability
5
Speed
5
Support
5
Features
7
Value
7

Very slow at peak times and having to reboot router daily.

Rosieblackbeast.nz@gmail.com 1st November 2017

2.8
Reliability
3
Speed
3
Support
4
Features
2
Value
2

Very slow internet at times, even though we are on fibre at 200. Pay too much for it. No help from faults service.

Andras27th October 2017

9.6
Reliability
10
Speed
10
Support
10
Features
10
Value
8

---

Pros:

open term, easy to move addresses

Cons:

---

Dick Lane25th October 2017

6.8
Reliability
6
Speed
8
Support
7
Features
8
Value
5

The fibre install was fairly efficient. I had to insist on it being put underground. We had one outage when another customer was being connected, and I wonder if the overhead cables along the street will survive in a big storm

Pros:

Good speeds

Cons:

Quite expensive once the introductory discounts expired

James25th October 2017

1.0
Reliability
1
Speed
1
Support
1
Features
1
Value
1

JuJust go to Spark in thames if you want totally incompetent staff. And dont worry its not their fault theyll just put it on your account

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