Leave a review of Megatel

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Best Regional / Small ISP Winner

Faster, more reliable broadband, big discount bundles, exceptional service
Hi! New to Megatel? For nearly two decades we’ve been bustling away to achieve fastest, stable internet services and energy with the best services and prices. We are proud to have received the trophy for Best Service Provider under 10k custom-ers at the Broadband Compare Awards for three years in a row since 2017.

Faster, more reliable broadband with our premium WiFi solution
Have you ever wondered around your home looking for better WiFi signals? Brick and cement floors, walls, ceilings and hallways can hinder your WiFi signal around your home. Megatel goes further to make sure your connection is fast and seamless - no more weak signals or dead zones. We provide Premium Deco Mesh WiFi devices that are breezy to set up, controlled from your mobile phone and guarantee stable WiFi and maximum speeds. *Deco is only available for some promotions. 

Additional security via Deco
Your connection will come with extra protection with automatic updates, advanced firewalls and automatic encryption. Your contents protected via real-time antivirus, and your little ones protected with content filter under your control.

Extra discounts
Our broadband prices are competitive and even more when you bundle your energy with us.

Customer service designed for you
Pick and choose what you need and our team will do the best to make it happen.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE PLANS NOW
Total: 5.8
Reliability 5.7
Speed 6.0
Support 5.4
Features 5.9
Value 6.3
Average from 20 reviews
Showing 6-10 of 20 items.
2021-11-05 18:40:16
Carla Gini 2.8
Worst experience of my life - may be cheaper but I have been without a TV for over a week - due to lack of customer service - no difference in internet speed - they just don't want to help - just want to take my money and don't care about the distress this is causing me
Pros
Cons
Poor customer service
2021-09-29 23:50:24
John Jennings 3.6
I joined the 500Mbps, unlimited data, fibre plan. Initially the speeds were amazing but after 6 months it typically runs at less than 5Mbps. Amazingly, if I run Speedtest a couple of times it speeds up to around 40Mbps. Almost as if they detect that they're being checked and speed up the connection!
Pros
None.
Cons
Service has slowed to a crawl.
2021-07-20 21:39:52
Lawrence Scott 1.0
I was told if I could not set it up someone would come around and set it up for me,. I waited for 30mins on the phone till the phone

went flat last week tried and again talk to your staff and still no luck rang your rep no luck is this a skam or what I told you when I signed up that I am not computer savier , I am still waiting for someone to come around here and set this lot up as agree to.
Pros
no
Cons
no
2021-07-02 09:20:21
Luke Burke 9.8
Recently moved into a new flat, and signed up for broadband with Megatel. The connection was sorted on day 1, however we had some difficulty getting our third-party router to connect to the internet.

Called Megatel's helpline to sort it. Hold times were moderate (~15 mins), however once I got through the help I received was very useful, the technician was friendly, and they fairly quickly fixed my issue.

Can't comment on long term reliability, but the setup process was much better than I've experienced with other ISPs. ...read more
Pros
Cheap, good customer service, easy first-time connection.
Cons
Website and customer portal unintuitive.
2021-06-22 11:00:08
Vaoiva 1.0
trash slowest wifi ever, cant even log into gta or fortnite
Pros
none
Cons
none
Showing 6-10 of 20 items.
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Great Offer
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Unlimited Broadband from $50 p/m
Plus 6 months of Prime Video on us
Connect your home with 4G Wireless, 5G Wireless, Fibre, ADSL or VDSL broadband. We’ll set you up with the best deal in your area.
Unlimited Broadband from $50 p/m
Plus 6 months of Prime Video on us
Connect your home with 4G Wireless, 5G Wireless, Fibre, ADSL or VDSL broadband. We’ll set you up with the best deal in your area.