Average from 108 reviews
Orcon knows its stuff when it comes to internet. The company was the first to unbundle the local loop, the first to launch a mass-market plug and play VoIP device, and the first to get Kiwis hooked up to ultra-fast broadband.
Orcon offer gigabit residential plans, bringing a new level of broadband speeds to Kiwi consumers, along with ADSL, VDSL and Fibre with or without homeline services dependant on what is available at your broadband region. All of Orcons internet plans offer unlimited data.
** NOTE: The above information has been provided by the ISP or reproduced from their website **
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Average from 108 reviews
Alexandre13th December 2018
Very bad service. They don't care about the costumers. I'm waiting they to change my connection to fibre for more than 1 year. I just received a email saying that they are not sure if my address is correct and because of that they need a few more months. They are completely useless people
Bad service. Slow connection
Francis12th December 2018
Demanded we pay for additional months after our contract ended.
Advertised 100mbs but only got 10 if very lucky.
Increases costs without warning.
The technical support chat is a service you pay for.
services to do with extracting money are easy and fast
services to do with providing and cancelling internet are not so
Bill1st December 2018
Had issues with routers trying to talk up the backside of each other at first but when explained to tech support, very helpful and no goes like a rocket. Three PC Cat 6 connected, four wireless modems and ten devices connected wirelessly.
Eu Gene Lim30th November 2018
Beware of the 30 days notice cancellation requirement which they don't tell you about but is buried in the fine print. Other Internet providers don't have this requirement.
TOBY21st November 2018
lost me as a customer today.
the product is great
Horrible service i received when i asked for new plans coming up when my contract runs out. they can say goodbye to the 1300-1600$ a year i will spend...
Philip Hare13th November 2018
I did not go ahead with my republic as we could not agree on payement details. They wanted payement by credit card.
I could only offer TSB eftpos card which was not acceptable to them
Have gone ahead with an Orcon Fibre installation
Debra Francis1st November 2018
Bloody awful. The internet would completely drop out several times a day - occasionally it would stay out for some time. The only response I could get to my complaints was 'upgrade to the faster plan'.
Steven Dunning3rd October 2018
Good speed, basically no problems in two years. Only moving on due to better offers available
Pricing plan a little more than other services
Darryl Witton12th September 2018
Fast and reliable, but no deals or bonus offered after our contract ran out which means we are switching to another company.
Fast & Reliable. Never been down for more than an hour since we signed with them.
Randomly switches servers and/or DNS which forces a short time out. It's normally very fast and even games normally manage to keep up, but not always. Also the price is a killer when they don't offer any loyalty bonus an ...read more
Evgeny10th September 2018
Horrible experience. Requested to connect me to Orcon Fibre. After a week of waiting was contacted by Fibre installation team, who came over to make a pre installation check, approve works with me and neighbors and said me to wait (today is one month of waiting). After another week and calls to Orcon from my side, Orcon finally sent me a modem and connected to ADSL while I am waiting for a Fibre and already charged me for two months of using, though they promised to provide a ...read more
Hidden charges. Internet speed. Price. Service.