Leave a review of Orcon

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Orcon's aim is to bring Best Quality Internet to Kiwis. They want to offer the world's smoothest broadband experience in New Zealand.

Orcon knows innovation is a key to this so constantly push the limits to deliver the newest and greatest solutions to Kiwis. They were first to unbundle the local loop, been ahead of others with Ultra-Fast Broadband and let New Zealanders do more with their unlimited broadband.

They are always fighting to do better and they are proud of their ability to innovate. Their team is filled with amazing people who are knowledgeable and helpful and, basically, just love the Internet. They are small enough company to care and big enough to make a difference.

Orcon is all about the internet and their network is optimised for fibre. That means tonnes of data, plenty of bandwidth, smart data caching technology, and low lag time. They love fast fibre, and that is why they would not dream of doing anything to slow you down like throttling or traffic managing.

They have scrapped data caps and all the plans are now unlimited. They just do not make sense in a world of fibre and 4K Netflix. They want to offer New Zealanders the best broadband possible – and innovation is the way they drive this.

Orcon knows its stuff when it comes to internet. The company was the first to unbundle the local loop, the first to launch a mass-market plug and play VoIP device, and the first to get Kiwis hooked up to ultra-fast broadband.

Orcon offer gigabit residential plans, bringing a new level of broadband speeds to Kiwi consumers, along with ADSL, VDSL and Fibre with or without homeline services dependant on what is available at your broadband region. All of their internet plans offer unlimited data. 

 

** NOTE: The above information has been provided by the ISP or reproduced from their website ** 

COMPARE THEIR PLANS
Total: 5.6
Reliability 5.9
Speed 6.0
Support 5.1
Features 5.7
Value 5.2
Average from 185 reviews
Showing 1-5 of 185 items.
2022-05-27 11:53:29
Tikiri Wicks 1.8
Orcon used to be the best ISP in NZ. But is now Categorically one of the worst Internet Service providers in NZ. I needed to move house today (Friday) evening and over the weekend so I called Orcon just over 2 weeks ago to schedule this. I knew Chorus was most likely going to mess up and they do not work on the weekends. So I asked for the new connection to be activated on the Friday and the old to be disconnected on the Monday (how My Republic does it). I was told sorry we cannot. I said fine set me up on a new connection for the new place and end this connection on the Monday. Answer was sorry you have to sign a new contract and blah blah blah. Finally Orcon promised to turn off my old place internet after 5PM and connect the new place at 8:00AM. Guess what Chorus they turned off my old place at 8:00 AM. I work as a contractor so now I am losing a few hundred dollars of lost income for the day. Their provisioning team said the best they can do is try reconnect but that would take hours. I called to speak to their sales and ask what can be done. But was met with extremely arrogant ***** who repeated like a parrot that is the provisioning team speak to them. I should have switched to SKY who have really good reviews and good speeds. ...read more
Pros
Good when its working
Cons
Second worst customer service among NZ ISP's, Arrogant, Rude, No Common Sense, Hidden fees, Bad terms and conditions
2021-12-05 20:08:38
Max Scott 4.8
Plenty of hidden fee's, support was delayed and pricey
2021-12-04 19:10:34
Jeff S 7.6
I’ve always found Orcon good and the people I’ve talked to have been helpful. The only reason I switched to Slingshot was to get their signup deal and a newer modem.
Pros
Generally reliable
Cons
Getting a bit expensive
2021-10-16 23:22:02
Jamie C 7.0
Good speeds on Gigabit Fibre. Support is a bit slow.
Pros
Fast speed
Cons
Slow support
2021-10-01 17:44:22
Keiran 8.8
Compared a number of different providers and was happy with what Orcon was offering through Broadband Compare. Speeds have been reliable and fast, haven't had any issues with support, although I vary really needed to contact them.
Showing 1-5 of 185 items.
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3 Great Offers
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Exclusive Deal
Unlimited broadband from $65/m
Plus 6 mths FREE Prime Video and Neon
Limited time only. T&Cs apply
Exclusive Deal
Unlimited broadband from $65/m
Plus 6 mths FREE Prime Video and Neon
Limited time only. T&Cs apply
Fast & Easy broadband 
Along with amazing support. 
Get data for a fair price now.
Fast & Easy broadband
Along with amazing support.
Get data for a fair price now.
Exclusive Offer
Unlimited Fibre 300 - ONLY $57.95/mth
Orbi Wi-Fi 6 router $5/m rental or BYO
Plus great bundle discounts!
T&C's apply.
Exclusive Offer
Unlimited Fibre 300 - ONLY $57.95/mth
Orbi Wi-Fi 6 router $5/m rental or BYO
Plus great bundle discounts!
T&C's apply.