Leave a review of Contact Energy Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Contact Energy Broadband

Contact Energy now offer Broadband. You can sign up to Contact Energy unlimited broadband service if you have your residential electricity account with Contact Energy at the same address – this means everything is wrapped up together with the convenience of one bill and one number to call. Easy as! This includes single energy, distributed generation or DualEnergy (excl. LPG).

Contact Energy are one of New Zealand's largest listed companies but we operate with the same genuine concern for our customers and communities as the smallest. We are integral to our customers' lives – and our customers are integral to us. We keep the lights burning, the hot water flowing and the BBQ fired up for over half a million homes and businesses across New Zealand.  Compare Contact Energy Broadband prices and Contact Energy Broadband deals at Broadband Compare.

** NOTE: The above information has been provided by the «Contact Energy» or reproduced from their website **

Total: 4.7
Reliability 4.6
Speed 4.8
Support 4.3
Features 4.6
Value 5.4
Average from 38 reviews
Showing 31-35 of 38 items.
2019-07-02 08:36:04
Christina Munro 1.0
We transferred over from Spark. Worse thing we ever did. Contact transferred us over early leaving us with no service from 28 May. It is now 2 July and we still have no services. Their customer services are appalling and every time we call we are on hold for hours. We lodged a complaint and still nothing!
Pros
NOTHING
Cons
No service, worst customer service, extreme hold times. These guys should not offer a service they cannot provide. We are losing the will to live.
2019-06-27 15:53:01
Keagan Govender 2.6
Absolutely shocking dealing with contact Broadband . It's been 3 weeks still not contacted. They initially sent the the modem to the wrong house it's just a pain going with them. Their customer service is appalling. I dealt with only person that was on to it the rest were rude and could not care less.
Pros
Power is connected
Cons
No internet 3 weeks later, lack of customer service.
2019-03-18 10:47:42
JFamily 8.2
Speed is always slightly higher than the actual plan claims. Even during peak times (unlike my previous company). Occasionally speed drops and needs the router to be reset to get back to full speed. Usually no more than once or twice in a month.
Pros
Consistent speed, even during peak times
Cons
Nothing compelling about it, save for peak time performance
2019-02-28 12:14:22
Kate 9.0
Connected a year ago, everything is fine
Pros
Good speed
Cons
Didn't notice
2019-02-14 06:26:23
Janey 7.4
Easy to sign up but got the wrong sign up address. New fibre was installed at an agreed time with no fuss.
Pros
Simple dign up. Installation cost not quoted up front. Fast turn around from order to install
Cons
Not many really except the hiccup about installation address.
Showing 31-35 of 38 items.
Fully informed choice
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Too many Kiwi households are paying more than they should for broadband.  Make a fully informed choice with Broadband Compare.
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