Leave a review of Compass

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Compass is a kiwi-owned, kiwi-operated company with every part of the business right here in NZ. Our call centre is here, our engineers are here, and we are all here for you. Customer Service is very important to us. We work hard to ensure your new connection with Compass goes smoothly and you continue to receive awesome service. We are big enough to make a difference, and small enough to care. Although we own and run our own network, we wouldn’t be here without our customers, so your problems are ours and we aim to fix them quickly - no matter how small.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.6
Reliability 5.8
Speed 6.1
Support 4.7
Features 5.6
Value 5.6
Average from 22 reviews
Showing 1-5 of 22 items.
2021-05-13 09:48:24
Lee Lawson 10.0
Great value, fast and super helpful support.
Pros
no
Cons
no
2021-04-15 14:12:05
Susan Naera 7.4
Excellent service from natalie
2021-01-14 19:30:08
Ryan Lindsay 8.2
Received a good offer to switch to compass on a new fibre offer, all went well with the move, the new service is super fast, happy to have moved.
Pros
Good offer saving me $, easy to deal with
Cons
none as yet
2020-10-14 23:22:42
Stephen Wilsol 7.8
Love the attention and service from the smaller ISP's and not being a number with one of the big boys, my switch has been smooth as, here's hoping the great start I've had continues
Pros
good router, great communications
Cons
wish they offered netflix bundle
2020-09-20 13:07:37
Des Pettigrowth 8.4
Chorus had just installed fibre in our town, upgraded from copper and chose compass, really good experience, great service, smooth switch from Voda across, excellent speed, nice free modem, couldn't be happier
Pros
no
Cons
no
Showing 1-5 of 22 items.
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