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Leave a review of Vodafone Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

Vodafone are the second largest broadband provider in New Zealand. As one of the largest broadband providers in the country, Vodafone offer a broad range of plans with a variety of features and benefits to suit their customers – unlimited or capped plans, rural broadband plan, Fibre, VDSL or ADSL.

Vodafone offer some great value broadband plans and have a great reputation. The Vodafone Always Connected Promise applies to your home, fixed line, and broadband connection. If your home broadband stops working, the Vodafone service team will do their best to fix it straight away. If they can’t Customer Care will add enough mobile data to an eligible Vodafone mobile, so you can stay connected while they get it sorted.

Vodafone offer discounts if you bundle your mobile and broadband with them. Fridays will be your favourite day of the week with their Fantastic Friday offers and discounts, like cheap movie tickets, music and sport ticket and more. Vodafone Ninjas are available in store, online or on the phone to help with any technical questions

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.3
Reliability 6.2
Speed 5.9
Support 4.1
Features 5.5
Value 4.9
Average from 301 reviews
Showing 41-45 of 301 items.
2019-06-26 23:31:33
Susan Barrett 6.2
Occasional downtime when the internet did not function, usually in the evening.
Pros
Good phone support
Cons
Slow internet at time, poor range
2019-06-19 20:58:58
Teri 5.2
OK broadband service but absolutely hopeless customer service. Very hard to get through to a real person who can communicate well enough in English to be able to help.
Pros
Fairly reliable Internet connection and speed
Cons
Terrible customer service and its pricey
2019-06-10 19:53:29
Craig 5.6
Good reliable basic internet. First line support was hard work but good on more technical / ninja problems.
Pros
Reliable, stable internet
Cons
Price is average for what you get
2019-06-07 16:18:44
Carol Harrington 3.8
Have been with vodafone for years and never been that happy. However, finally will be ditching them as we move house and city.
Pros
None that I can think of.
Cons
As many customers have mentioned. No customer loyalty from this company so why stay??
2019-06-05 18:04:04
Leigh 5.0
4G RBI wireless is great but the data limits often run out. I can no longer tolerate Vodafones lack of support when changes are needed. It takes days for them to get back to you so I am changing to a provider who answers the phone
Pros
4G RBI is a great improvement over our inferior ADSL option
Cons
Vodafone don't understand customer service so look for an alternative supplier
Showing 41-45 of 301 items.
Vodafone Broadband offer free NEON access
Mar 8, 2017
Vodafone Broadband offer free NEON access
Vodafone Broadband has responded to Spark's Netflix partnership by teaming up with NEON to offer customers a 12 month subscription when they sign up to any Unlimited Broadband plan for a 12 or 24 month term.    
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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