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Leave a review of Vodafone Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Vodafone Broadband

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

Vodafone are the second largest broadband provider in New Zealand. As one of the largest broadband providers in the country, Vodafone offer a broad range of plans with a variety of features and benefits to suit their customers – unlimited or capped plans, rural broadband plan, Fibre, VDSL or ADSL.

Vodafone offer some great value broadband plans and have a great reputation. The Vodafone Always Connected Promise applies to your home, fixed line, and broadband connection. If your home broadband stops working, the Vodafone service team will do their best to fix it straight away. If they can’t Customer Care will add enough mobile data to an eligible Vodafone mobile, so you can stay connected while they get it sorted.

Vodafone offer discounts if you bundle your mobile and broadband with them. Fridays will be your favourite day of the week with their Fantastic Friday offers and discounts, like cheap movie tickets, music and sport ticket and more. Vodafone Ninjas are available in store, online or on the phone to help with any technical questions

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.3
Reliability 6.2
Speed 5.9
Support 4.1
Features 5.5
Value 4.9
Average from 301 reviews
Showing 26-30 of 301 items.
2019-08-14 16:48:09
David Ball 3.0
They push you to roll over the contract, promising cheaper rates, but do not tell you that all quoted prices are GST exclusive - so are misleading. The Vodafone router can not do basic Multicast protocol. This is a major issue and prevents many standard local area networked products from working. Also the 5GHz band Wifi just stops working - even though it reports it is connected - very frustrating!!
Pros
no pros at all
Cons
They have useless service, very hard to get anyone to help, long wait ques, and poor or misleading communication.
2019-08-13 19:54:12
Rob Burroughs 8.0
Overall I've found Vodafone to be pretty reliable and good value for money. Their package deal with sky TV is also at a great rate.
Pros
Good value package deal, very fair to deal with.
Cons
Wait times on the phone when any issues
2019-08-13 19:12:00
John De Bono 8.6
Great service. Vodafone TV bundle make it worthwhile
Pros
Good speed
Cons
Some reliability issues
2019-08-13 17:00:21
Kerry Bolton 4.8
Im on rural broadband with line of sight speed rather slooow
Pros
Been reliable if slow
Cons
Slow
2019-08-13 12:53:09
Graham copp 9.6
Very good no problems
Showing 26-30 of 301 items.
Vodafone Broadband offer free NEON access
Mar 8, 2017
Vodafone Broadband offer free NEON access
Vodafone Broadband has responded to Spark's Netflix partnership by teaming up with NEON to offer customers a 12 month subscription when they sign up to any Unlimited Broadband plan for a 12 or 24 month term.    
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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