Leave a review about Orcon

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Orcon knows its stuff when it comes to internet. The company was the first to unbundle the local loop, the first to launch a mass-market plug and play VoIP device, and the first to get Kiwis hooked up to ultra-fast broadband.

Orcon offer gigabit residential plans, bringing a new level of broadband speeds to Kiwi consumers, along with ADSL, VDSL and Fibre with or without homeline services dependant on what is available at your broadband region. All of Orcons internet plans offer unlimited data. 

 

** NOTE: The above information has been provided by the ISP or reproduced from their website ** 

 
Total: 5.5
Reliability 5.7
Speed 6.1
Support 5.0
Features 5.7
Value 5.3
Average from 120 reviews
Showing 31-35 of 129 items.
2018-09-09 22:35:43
Evgeny 4.4
Horrible experience. Requested to connect me to Orcon Fibre. After a week of waiting was contacted by Fibre installation team, who came over to make a pre installation check, approve works with me and neighbors and said me to wait (today is one month of waiting). After another week and calls to Orcon from my side, Orcon finally sent me a modem and connected to ADSL while I am waiting for a Fibre and already charged me for two months of using, though they promised to provide a 3 months free internet. Everything is extremely slow - their services as well as ADSL speed - can hardly play a youtube video and even open Orcon website. ...read more
Pros
None
Cons
Hidden charges. Internet speed. Price. Service.
2018-08-28 19:44:07
Cheyenne 7.0
Hi iv js joined up im still waiting on delivery
2018-08-26 23:40:55
Emma Beacham 5.2
We were on the Unlimited Naked ADSL plan. Internet access was quite patchy and unreliable, cutting off randomly quite frequently. Not sure if this had much to do with Orcon or the ADSL cables near our property, but we are in quite a reasonably affluent, built-up area. Their billing site was easy-to-use and bills usually came through on time. Didn't have the best experience when cancelling our internet; they refused to be clear about what date our internet would actually stop being supplied. It took 4 emails from them before I got a clear response of "your internet will stop being supplied on the [date]". ...read more
Pros
Easy-to-use website. Easy, reliable billing. Well-priced. Lots of options.
Cons
Not the best customer service. Internet was not at all reliable throughout the 14 months we were with them. Ended up switching.
2018-08-26 11:05:12
Jerome Edwards 5.0
Coming to the end of my 12 month contract and asked if they could transfer to the new house I am moving to. Yes... but only if I renewed for another 12 months!!
2018-07-27 13:03:57
Geoff Rogers 7.8
I been with Orcon for a while now (I think about five years) and found them to be very good. Most of their call centre staff appear to be outside New Zealand, but they are friendly efficient and competent.
Pros
Very speedy response to enquiries. I don't think I've ever spent more than a couple of minutes waiting for my call to be answered. The call centre staff are also very well trained.
Cons
I can't really think of anything.
Showing 31-35 of 129 items.
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Gigabit Broadband – Why do you need a gig?
New Zealand is on the cusp of being one of the very best connected countries in the world and will soon leap up the average broadband speed rankings with the launch of Gigabit fibre plans across New Zealand in the next few days.  
Gigabit Broadband - Some Fun Facts!
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Gigabit Broadband - Some Fun Facts!
The gig is here in NZ… we love gigabit broadband and we love fun facts... so here are some fun gigabit broadband facts!
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Latest news on BroadbandCompare.co.nz 12.09.2016
Latest news on BroadbandCompare.co.nz 12.08.2016 Today we have added a new ISP: ·
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
Introducing the Orcon Broadband designer modem series
Aug 1, 2016
Introducing the Orcon Broadband designer modem series
Something a little bit different from Orcon this month – the Orcon designer series is a collection of 5 limited edition modems created by five talented New Zealand artists to make the Orcon Broadband  modems a work of art.  
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